Contact support
Email mehrdadz@neuralint.io. Include the Lady version, iOS version, iPhone model, and a short description. Do not send passwords, OAuth codes, private family details, or announcement text you consider sensitive.
Google Home will not connect
- Confirm the iPhone is signed into the Google Account that manages the Home.
- Open Google Home and verify the Home is available.
- Return to Lady, connect again, and grant the intended structure.
Google Home APIs require a physical iPhone and Apple App Attest. They do not provide a complete simulator-only connection flow.
No speakers appear
Confirm the speaker is online, belongs to the granted Home, and supports Google Assistant broadcasts. If the device moved rooms or Homes, reconnect so Lady can refresh the authorized structure and device list.
A schedule is rejected
Add a street address to the Home in the Google Home app, then confirm the selected days and time. Google Home's recurring clock automations require a properly configured structure.
A reminder does not play
Use Test now, confirm the destination speaker is online and audible, and verify the routine is enabled. Check the automation in Google Home if the schedule exists but execution does not occur.
Delete a routine completely
Delete the routine in Lady while connected so the app can remove its Google Home automation. If Lady was already uninstalled or access was revoked, remove the automation directly in Google Home. Uninstalling an app does not automatically delete cloud automations.
Trial, subscription, and restore
Apple handles payment and cancellation. Use Restore Purchases in Lady if an active subscription is not recognized. To manage or cancel, open iPhone Settings → your name → Subscriptions. Cancel at least 24 hours before renewal if you do not want the next period to begin.